Account and Support
Account and Support
BackVideo Ads: how to report inappropriate content
Video Ads give us the possibility to earn some free rewards such as energy and get items in the bubble for example.We work closely with our ad providers to ensure these ads are appropriate by applying strict filters to block unsuitable content.
However, despite our efforts, some inappropriate ads may occasionally slip through.
Have you watched inappropriate video ads in our game?
Please contact us so that we can take the necessary measures, to do so click on "Contact us".
To help us investigate, please include the following information in your message:
- When did you see the video ad? (Date and time)
- What is the name or description of the ad?
- Do you have a screenshot? Please attach it to your ticket — it’s very helpful!
- Where in the game did you see the ad?
Once we receive your report, our team will review it and take the appropriate steps.
Thank you for helping us keep the Cozy Coast community safe!
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