Account
Account
BackI cannot access my old account, what can I do?
We are sorry to hear that. We would like to assist you in recovering your account as soon as possible. Please contact our customer service and provide the following information:- name of the account,
- registration email address,
- the date of the last time you could log in.
Please, use your registration email address as a contact method to prove that the account is really yours. Simply send an email to west-en@support.innogames.com from your registration e-mail address with all the necessary information. There is no need to create a new game account for this.
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